JMckinley Returns
Return any item for any reason for a 100% refund less shipping. All returns must be received undamaged in JMckinleyCom's original packaging within 30 days from the JMckinleyCom ship date. Note: For orders where the shipping charge is waived, JMckinley will deduct actual shipping paid on the customer's behalf in the event the item is returned. Also, the return policy does not apply to items altered at the customer's request. Engraved items cannot be returned under any circumstances. If we choose to accept a ring that has been altered at the customer's request, a restocking fee may apply.
We have extended our return deadline for holiday purchases. Items shipped between November 1 and December 15 may be returned by the following January 15 for refunds. List Your Name, address, Description of the item you are returning and the reason for the return.
We take a great deal of care in packaging our items so they dont move during shipment. Please package the item tightly in the jewelry box and the jewelry box tightly in the shipping box. If you hear anything when the box moves, it is not packaged tightly enough and could get damaged. Because so many people have sent returns so badly packaged and with no care to our products, we have had to adjust our return policy.A 10% improper packaging fee will be charge for returns that are not packaged with care for the protection of the merchandise. 3. Mark the return authorization number (RA#) on the outside of the package and mail as follows:
7522 Campbell Road Ste 113-193 Dallas, Texas 75248
4. track and insure the return shipment:
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